MagizAI
Help Center /Getting started /What is MagizAI

What is MagizAI

An AI live-chat and support agent you add to any website with one line of code.

Getting started 1 min read Updated Jul 2026

MagizAI is an AI live-chat and support agent you add to any website with a single line of code. It answers visitors from your own content, hands off to a human when needed, captures leads, works over WhatsApp, and can run skills, automations and workflows.

The pieces

A chatbot (or "agent") is one assistant with its own knowledge, look and rules. The widget is the chat bubble on your site. The inbox is where your team sees conversations and takes over. Knowledge is the content you train the bot on.

What it can do

  • Answer questions instantly from your docs, FAQs and pages.
  • Hand off to a live agent, then return to the AI if no one replies in time.
  • Capture a visitor's name, email and intent as a lead.
  • Answer on WhatsApp from the same inbox.
  • Follow plain-language business rules (skills), and run automations and workflows.

New here? Start with the five-step quick start.

Was this article helpful?
Can't find what you need? Our team is happy to help.
Contact support